Showami walkthrough

What Mike walked through

He started at the profile screen after sign-up and picked the showing-agent role, then set a coverage area around Cranford, added a payout account, confirmed his email, and went through Stripe identity verification. Showami then pushed him into a partner opt-in for a safety app called Tether, which he sat through. From the dashboard he clicked into the referral program, the training course, the showing-agent coverage map, the public pricing page and calculator, the counter-proposal section, the brokerage product, the Platinum product, and the listing-agent, property-manager and landlord pages. He never found a showing to accept because there were none near him. He logged out at 20:50.

The full transcript, with times, is saved alongside the frames at showami-walkthrough.transcript.txt. Times in the tables below point at that file. The frames carry a row of dots across the middle; that is the voice meter Vimeo's recorder burned into the video, not part of Showami.

What he liked, in his words

Everything in this table is something Mike either said we should do or reacted well to. Quotes are his, lightly cleaned of filler.

What he wouldn't copy

• Location entry. At 0:51: The geo-mapping or geolocation sucks. Typing a city gave him a box he had to drag around by hand. Our ZIP-and-radius filter and the Mapbox flight on the landing page are the better version of this, so leave them alone.
• Finding work. From 13:47 to 14:50 he clicked around looking for a way to browse jobs and landed on There are no showing opportunities available with nothing else on the page. Worth checking what our Find Opportunities page shows an agent whose radius is empty.
• A card to post a request. At 13:26 the new-showing form asked for a credit card before anything else. He wouldn't enter one. This is the same point as his ACH note above, seen from the other side.
• Platinum. At 18:04, on the $75-a-year tier: $1 off every showing. Nothing beneficial. The gating idea (referrals, special request types, client dashboard) is worth more than the perks.
• Role sprawl. Showami sells to showing agents, listing agents, brokerages, property managers and landlords, each with its own page. At 18:44: I want to sign up as an agent, whether I want to accept payment or post a job. I think that this is too much. It's a little quirky.

Where Tour Dash already stands

Each thing Mike pointed at, against the app as of today. Some of it we already have, some is on the roadmap, and some is new.

Proposed backlog

Ordered by how often Mike came back to it and how much of it we can build on what already exists. These are proposals for you and Mike to pick from. Nothing here is on the roadmap board yet, and nothing in the app changes with this report.

1. Counter-proposal on an application. An applicant can name a different price, the agent accepts one or declines. Mike liked it, the pricing teardown wanted it, and the hold-and-release payment flow already books whoever gets paid, so the only new piece is the offer itself. Small
2. Invite link with a fee credit. Each account gets a link. When someone it brought in completes a first showing, the inviter's next showing carries a smaller platform fee, or a flat $5 to $10 credit in the wallet. Mike named both; the fee waiver costs us nothing until the invitee has actually transacted. Medium
3. MLS on the showing, access on the profile. One field on the showing form for which MLS the listing is in, and two checkboxes on the contractor profile for MLS access and lockbox key. Find Opportunities can then hide showings an agent can't get into. Small
4. Text and email on the moments that matter. Application received, application accepted, showing confirmed done, payout sent. Resend is already wired for the team; SMS needs a provider. Medium
5. Volume pricing. When one agent posts several showings in one go, the per-showing price steps down. Mike's example was five showings at less than $45 each and one showing at about $50. Needs a decision on whether the step comes off our fee or off the contractor's payout. Needs a pricing call
6. Coverage count on the empty state and the landing page. "Twelve contractors cover this ZIP" is the answer to the dead end Mike hit on Showami, and the same number is a sales line on the landing page once it is true. Medium
7. License verification. Already Phase 2. New Jersey's licensee search is the first source; this walkthrough is a reason to pull it forward. Medium
8. Agent score. One number on the dashboard built from completed showings, on-time arrivals and reviews. Overlaps the reliability score already on the table. Medium
9. Safety partner. Mike named Forewarn. An opt-in card on the contractor profile, nothing deeper until a partner exists. Small, needs a partner
10. Course. A short "how to accept, show and get paid" page or video for new contractors. Showami's is a Thinkific embed; ours can be a page. Small
11. ACH for the requesting agent. Turn on bank debit in Stripe Checkout alongside cards. Venmo and Zelle stay out for the hold-and-refund reason above. This is a question for the Stripe build, not a separate item. Decision
12. Light theme. Already there. If Mike wants it as the default, that is a one-line change. Have it

Sources

• The recording. vimeo.com/1223878644, password protected, uploaded by Mike on 3 September 2026.
• Transcript and frames. The caption track as text and the fourteen frames under /assets/showami-walkthrough. Frames from the bank-account and identity minutes were left out on purpose.
• Earlier reports. How Showami makes money for the fee ladder and the Platinum tiers, and Stripe Connect wired in for what our payments do today.